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FREQUENTLY ASKED QUESTIONS

DELIVERY

Delivery in the European Europe and most of European Countries is 10 Euros. Preferential shipping / transport costs relate to deliveries across Poland only..

SHIPMENT

All our items are sent via verified courier companies. Our standard delivery takes 24 hours after despatch. Orders are sent by 12:00 p.m. every working day. If your payment is made until 12:00 p.m. there is a high possibility that we will send your order the very same day. International orders are sent via Polish Post. Delivery time depends on target country. Deliveries within European Union takes 72 hours mostly. Items sent via Poczta Polska are delivered within 5-6 working days.

INFORMATION ABOUT YOUR ORDER

After placing the order, the Customer receives an e-mail confirming the Order, which is a conclusion of the sale contract between the Customer and the Seller.

RETURN AND EXCHANGE

 The Customer has the right to withdraw the sales contract without justification by submitting an appropriate written statement within 14 (fourteen) business days as of receiving the product. It is also possible to exchange the purchased goods to another size or color. In such a case we suggest to contact with our store via mail: kontakt@bettybaboo.com

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FORMS OF PAYMENT

JThe Customer can make Payments in one of the following forms: bank transfer to the Seller’s bank account before delivery; on-line payment through the PayPal before delivery; on-line payment through the tpay.com before delivery. 

CONTACT WITH BETTY BABOO STORE

If you have some other questions, please contact us via mail: kontakt@bettybaboo.com or via mobile: +48 607053005.

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